Return & Exchanges
Return & Exchange Policy (SA online only)
Please note that original shipping fees are not refundable.
- If you would like to return or exchange anything, please email firstname.lastname@example.org within 7 days of receiving your order.
- Afrika Joe will be entitled to recover the cost of the return shipping.
- When exchanges are shipped, Afrika Joe will cover the cost of the return shipping to the customer.
- Returns can also be made with no charge at our premises, 30 Barrack Street, Cape Town, by first emailing email@example.com
- Products that have been worn (other than to fit) will not be exchanged or refunded.
- Product returned must still have the original tags attached.
- Sale items are not eligible for return.