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Return & Exchanges

Return & Exchange Policy (SA online only)

Please note that original shipping fees are not refundable.

  • If you would like to return or exchange anything, please email sales@afrikajoe.com within 7 days of receiving your order.
  • Afrika Joe will be entitled to recover the cost of the return shipping.
  • When exchanges are shipped, Afrika Joe will cover the cost of the return shipping to the customer.
  • Returns can also be made with no charge at our premises, 30 Barrack Street, Cape Town, by first emailing sales@afrikajoe.com 
  • Products that have been worn (other than to fit) will not be exchanged or refunded.
  • Product returned must still have the original tags attached. 
  • Sale items are not eligible for return.