Return & Exchanges

Return & Exchanges

Return & Exchange Policy (SA online only)

Please note that original shipping fees are not refundable.

• If you would like to return or exchange anything, please email contact@afrikajoe.comwithin 7 days of receiving your order.
• Afrika Joe will be entitled to recover the cost of the return shipping.
• When exchanges are shipped, Afrika Joe will cover the cost of the return shipping to the customer.
• Returns can also be made with no charge at our premises, 30 Barrack Street, Cape Town, by first emailing contact@afrikajoe.com
• Products that have been worn (other than to fit) will not be exchanged or refunded.
• Product returned must still have the original tags attached. 
• Sale items are not eligible for return.

 

International shipments can not be exchanged.