Shipping policy

Shipping within South Africa 
  • All orders under R600 cost R95 within South Africa.
  • All orders over R600 are free shipping within South Africa.
  • With lockdown restrictions we are not shipping out of South Africa, but hope to be doing so in the near future.
  • We try to ship orders within one business day of receipt.
  • Shipping is done Monday to Friday, excluding public holidays.
  • Once the order is placed you will receive an email notification and will be able to track your order online. 
  • Orders usually take 2 to 5 working days to arrive once shipped.
  • Orders are not delivered on weekends or public holidays.
  • Some townships may be flagged and we may be unable to ship to them. In this case we will be in contact with you.
  • For exchanges and returns we will charge for the shipping return to Afrika Joe, but will not charge for the shipping back to you.
  • Please note orders can take longer in outlying areas such as: 
Army Base

Farms

Holiday Resort
Industrial Plants
Mines
Plot
Power Stations
Remote Areas
Township
Game reserves
Refinery
High risk areas
Chain stores (shopping centres)
Outlying areas which only gets serviced on certain days
 

Shipping Internationally

  •  Shipping internationally is done via the SA Post Office (after lockdown) 5-7 days or DHL 2-3 days providing no delays at customs. ( currently costs are through DHL during Level 4) 
  • Customer is liable for import duties. Please check this before purchasing. 

If you have any queries regarding shipping please email contact@afrikajoe.com